Account Opening

How do I open an account?
To open a Voyager account, first download the iOS app from the Apple App Store.  Once the app has downloaded, open the app and press “Start Now.”  The app w...
Wed, Jul 17, 2019 at 4:05 PM
What information do I need to provide to open an account?
Voyager is required by the USA Patriot Act and Know Your Customer (“KYC”) and Anti-Money Laundering (“AML”) regulations to collect personally identifiable ...
Wed, Jul 17, 2019 at 4:06 PM
How is my account information stored?
Information is transmitted and stored securely utilizing state of the art encryption and security features, ensuring only those who need to know the informa...
Wed, Jul 17, 2019 at 4:06 PM
How is my personal information kept secure?
Personal information is secured via state-of-the-art security protocols, including transmission of data via HTTPS with SSL/TLS and the storage of data on a ...
Wed, Jul 17, 2019 at 4:07 PM
I did not complete the registration process. How do I resume?
If the registration process is partially completed, meaning, at minimum, email address & password have been entered and “continue” was selected before ...
Wed, Jul 17, 2019 at 4:07 PM
Can I browse the app before registering?
Registration, but not account opening, must be completed prior to browsing the app.  Registration requires providing email address, password, name and tele...
Wed, Jul 17, 2019 at 4:08 PM
Can I open multiple accounts?
At this time, each individual user may only have one account.  The Voyager team is developing a variety of account types and features to be released in the...
Wed, Jul 17, 2019 at 4:08 PM
Are IRAs supported?
At this time, Voyager does not support the opening of IRA accounts. This account type is currently in development and we hope to roll out this feature soon...
Wed, Jul 17, 2019 at 4:09 PM
I am in the military and have an FPO / APO. Can I open an account?
Yes, those in the military with an FPO / APO may open Voyager accounts.  Please go through the Voyager sign-up  process in the app and provide all the rele...
Wed, Jul 17, 2019 at 4:10 PM
Can I open a joint account?
At this time, Voyager only supports individual accounts.  Joint accounts and other account types are currently in development. Stay tuned for updates in the...
Wed, Jul 17, 2019 at 4:10 PM