How do I see the status of my orders?
​​​​Order status is seen on the History screen of the app.
Wed, Jan 2, 2019 at 2:52 PM
How do I dispute a price?
Enter a support ticket through the Help section of the app or email us at Provide the details of the order in question and we wil...
Wed, Feb 27, 2019 at 10:18 AM
What does “Best Execution” mean?
​​​​Best execution is a concept combining the evaluation of multiple factors including opportunity to get a better price than what is currently quoted, the s...
Wed, Jan 2, 2019 at 2:53 PM
How long does it take for a trade to process?
​​​​Market orders will generally execute immediately.
Wed, Jan 2, 2019 at 2:53 PM
Why was my trade rejected?
​​​​To obtain details about order rejection please go to History, click on the Trade in question and this will take you to Order Detail.
Wed, Jan 2, 2019 at 2:54 PM