Crypto Funding

How do I deposit crypto?
You can deposit BTC or ETH by generating a deposit address in our app and then going to the wallet/exchange account from which you want to transfer the asse...
Fri, Jul 19, 2019 at 1:46 PM
Are there deposit limits?
There are no limits on crypto deposits. You can deposit any amount of crypto to your Voyager account.
Wed, Jul 17, 2019 at 3:51 PM
How long does it take for a deposit to clear in my account?
Crypto deposits clear in your account as soon as the requisite number of blockchain confirmations are completed, at which point your deposit will be status ...
Wed, Jul 17, 2019 at 3:52 PM
How do I withdraw crypto?
Go to ACCOUNT in the app (the person icon in the upper left-hand corner). Select Transfer Assets. Select withdrawal.  Choose which asset you are transferrin...
Thu, Jul 25, 2019 at 11:35 AM
Are there withdrawal limits?
The current maximum withdrawal amount is the lesser of the following: The total amount of the coins in the account OR the dollar value of all coins, minus ...
Wed, Jul 17, 2019 at 4:00 PM
How are my funds validated?
Our partner, Chainalysis, provides validation services.
Wed, Jul 17, 2019 at 4:01 PM
What is the time frame for withdrawal?
In accordance with Voyager’s KYC/AML protocols, all withdrawal requests are subject to review by our support staff and may take up to 24 hours to process. Vo...
Wed, Jul 17, 2019 at 4:01 PM
Can I Cancel a Deposit or Withdrawal?
Due to the nature of digital asset transactions on the blockchain, once initiated, deposits and withdrawals cannot be cancelled.  
Wed, Jul 17, 2019 at 4:01 PM
My transaction seems to be delayed. Why?
Voyager may delay digital currency transactions if additional review is required or if there is any suspicion that the transaction was not authorized.
Wed, Jul 17, 2019 at 4:02 PM
Can I trade coin to coin?
We currently do not support coin to coin trading. We know this feature is important to our customers, and we're working to provide this as soon as poss...
Wed, Jul 17, 2019 at 4:02 PM