Account Management

How do I update my personal information?
To update personal information please contact
Fri, Jan 18, 2019 at 3:46 PM
How do I close my account?
Please contact
Thu, Dec 6, 2018 at 5:22 PM
If I close my account, for how long does Voyager keep account information?
In order to comply with the U.S.A. Patriot Act and Know Your Customer(“KYC”) and Anti-Money Laundering (“AML”), Voyager is required to retain client inform...
Wed, Jul 17, 2019 at 4:27 PM
Can I reopen a closed account?
If the account in question was closed in good standing we may be able to reopen the account. Please contact If the account is s...
Wed, Feb 27, 2019 at 10:35 AM
Will Voyager staff ever ask me for my password?
No member of our staff will ask for passwords. We will assist in the reset process.
Wed, Feb 27, 2019 at 10:36 AM
Where are my statements?
Statements are not offered at this time however all account history is available in the History section of the app.
Thu, Dec 6, 2018 at 5:24 PM
Where are my trade confirmations?
To view trading history please view the History section of the app.
Thu, Dec 6, 2018 at 5:24 PM
Does Voyager have a referral or affiliate program?
Our referral program has ended, but we do run various rewards programs! Please go to  
Thu, Jul 25, 2019 at 11:48 AM