Account Management

How do I update my personal information?
To update personal information, please contact support@investvoyager.com from the email associated with your Voyager account. Please inform us of the update...
Thu, Jun 11, 2020 at 4:15 PM
How do I close my account?
If you are looking to close your Voyager account and have liquidated all of your funds already, please submit a Support Ticket through the "Help" ...
Mon, Jun 15, 2020 at 2:16 PM
If I close my account, for how long does Voyager keep account information?
In order to comply with the U.S.A. Patriot Act and Know Your Customer(“KYC”) and Anti-Money Laundering (“AML”), Voyager is required to retain client informa...
Thu, Jun 11, 2020 at 4:16 PM
Can I reopen a closed account?
If the account in question was closed in good standing, we may be able to reopen the account. Please contact support@investvoyager.com. If the account is si...
Thu, Jun 11, 2020 at 4:17 PM
Will Voyager staff ever ask me for my password?
No member of our staff will ask for passwords. We will assist in the reset process.
Thu, Jun 11, 2020 at 4:18 PM
How can I reset my password?
If you would like to change your password and you are already logged into the app:  1. Tap the user icon (person icon found at the top of the Portfolio and...
Thu, Jun 11, 2020 at 4:20 PM
Where are my statements?
Statements are not offered at this time; however, all account history is available in the "Transaction History" section of the app on your Account...
Thu, Jun 11, 2020 at 4:18 PM
Where are my trade confirmations?
To view trading history please view the "Transaction History" section of the app.
Thu, Jun 11, 2020 at 4:19 PM