Account Management

How do I update my personal information?
To update personal information, please contact from the email associated with your Voyager account. Please inform us of the update...
Thu, Jun 11, 2020 at 4:15 PM
How do I close my account?
If you are looking to close your Voyager account and have liquidated all of your funds already, please submit a Support Ticket through the "Help" ...
Mon, Jun 15, 2020 at 2:16 PM
If I close my account, for how long does Voyager keep account information?
In order to comply with the U.S.A. Patriot Act and Know Your Customer(“KYC”) and Anti-Money Laundering (“AML”), Voyager is required to retain client informa...
Thu, Jun 11, 2020 at 4:16 PM
Can I reopen a closed account?
If the account in question was closed in good standing, we may be able to reopen the account. Please contact If the account is si...
Thu, Jun 11, 2020 at 4:17 PM
Will Voyager staff ever ask me for my password?
No member of our staff will ask for passwords. We will assist in the reset process.
Thu, Jun 11, 2020 at 4:18 PM
How can I reset my password?
If you would like to change your password and you are already logged into the app:  1. Tap the user icon (person icon found at the top of the Portfolio and...
Thu, Jun 11, 2020 at 4:20 PM
Where are my statements?
Statements are not offered at this time; however, all account history is available in the "Transaction History" section of the app on your Account...
Thu, Jun 11, 2020 at 4:18 PM
Where are my trade confirmations?
To view trading history please view the "Transaction History" section of the app.
Thu, Jun 11, 2020 at 4:19 PM